Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
clean rooms
noisy location
somewhat isolated
7.6/10
Very good
Rooms
8.0
Location
8.0
Service
9.0
Dining
7.5
Guest reviews
7.6/10
based on 2 reviews
8.8
8.8/10 based on 1045 reviews
William
United Kingdom,
January
2024
8.2/10
The hotel offers spacious rooms with a separate sitting area. While the comfy bed was a highlight, the all-night traffic noise from the East Tamar Highway was a drawback. The hotel's location provides easy access to the city areas and beautiful views from the balconies, although some noise from the highway could be heard.
Rooms
8.0
The room was a good size with a very comfy bed.
Service
9.0
The staff was amazing, providing helpful service with a smile.
Location
9.0
The location is very good, right by the sea with nice walking paths. Enjoy morning walks to Cataract Gorge and the convenience of being central to attractions and the town center.
Dining
7.0
The dining experience could be improved with more choices for non-hotel residents. Opted for self-catering in the room.
Facilities
8.0
The hotel offers a range of facilities including room service and shuttle services.
Jessie
United Kingdom,
July
2023
8.0/10
I had a wonderful stay at this hotel, surrounded by plenty of eateries and with easy access to the city areas. The rooms were perfect with many thoughtful touches, although they faced a main road. The service was exceptional, particularly from Victoria, who provided us with great assistance. The location was convenient but slightly noisy due to the nearby highway. The dining experience was more than perfect, especially for those who prefer self-catering options. Overall, a great value for money with only minor downsides.
Rooms
8.0
The rooms were perfect with heaps of little above-and-beyond features and touches, but they overlooked a main road and a large car dealership.
Service
9.0
The staff, especially Victoria, was particularly friendly and accommodating, offering plenty of good advice. They went out of their way to assist us, even with room upgrades.
Location
7.0
The hotel is surrounded by plenty of choices in eateries and close to the city areas. However, it is isolated from the city center and situated near major roads.
Dining
8.0
The dining experience was more than perfect with self-catering options available in the room, although it required purchasing from external restaurants/cafe.
Facilities
The hotel is equipped with laundry and kitchen facilities, offering a great value for money.